Privacy & Security Why collect personal data?
The purpose of collecting personal information is to enable you to fully enjoy every feature of the Vino1855 website and provide the best quality service to you. Be assured that collected data will remain confidential at all times. What personal data will be needed?
In order to achieve better customer service when shopping online, the following information can be required. Title, name, gender, date of birth, mobile number, e-mail address, address for delivery, credit card information. Also, to ensure personalized offers you may be asked for occupation, income level, interests, or wine preferences. How will that information be used?
The only aims of personal data collection is to help us offer you easy control of payment operations as well as setting up personalized features according to your preferences and latest purchases. Altaya Wines will only process your personal data for the purposes of managing its customer care services as well as providing you information about the products and offers of Vino1855. How will the information be safeguarded?
Vino1855 shall safeguard your data to the best of our capacity. We shall keep it only for as long as is reasonably required for the above purposes or as required by applicable law. This includes keeping, for as long as reasonably required, such data as required for handling enquiries relating to any of the above purposes. Data held by the Company relating to a data subject will be kept confidential but the Company may provide such information when required by law or court order of any jurisdiction, or as requested by any government or law enforcement authority or administrative organization. Returns We do not accept any form of return and typically do not issue refunds, except in the form of  Vino1855 Credit. We apologize for any inconvenience caused. Please make sure to examine the goods you ordered immediately upon delivery for any deficiencies and/or damages. By signing on the delivery note, you acknowledge that your order is correct and that you accept the package. Ordering All sales are subject to our final confirmation. All orders received verbally, by fax or electronic mail are considered final. No cancellations will be accepted. Prices are subject to change without notice. All wines are offered subject to remaining unsold. Unless stated otherwise, all wines are offered lying in Hong Kong with the exception of en primeur. All goods sold are strictly non-exchangeable and non-refundable. This current list cancels all previous lists. By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.